Contact PCTimeLock

Get in touch with our support team

Send us a Message

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Required for COPPA compliance
Support Center
Email Support
support@pctimelock.com
Response Time

Within 24 hours

Enterprise Sales
Sales Team
sales@pctimelock.com
For Organizations

Schools, businesses, & institutions

Quick Answers

Download our free trial from the Download page to test all features, then purchase a license for full functionality.

First, check our documentation for troubleshooting steps. Then contact support with your license key and detailed error description.

Use the web Chat interface available in your Devices page. Navigate to your device and click "Chat" to access emergency code management commands like /resetcodes, /resetcode, /usedcodes, and /listcodes.

Yes, we offer a 30-day money-back guarantee. Contact our support team within 30 days of purchase for a full refund.